Who We Are

Welcome to GenLift Counselling, a warm and supportive practice based in NW Calgary, dedicated to helping children, teens, and their families thrive. We care deeply about the well-being and privacy of every family we support. That's why we follow all provincial and federal privacy laws closely, to ensure your personal information is always protected.

Information Collection

At GenLift Counselling, we take great care in handling your personal information. This includes details such as names, contact information, demographic data, and payment details. We collect only what is necessary to provide the best possible care and support, and we always do so with your comfort and trust in mind.

Why We Collect Information

We believe in being open and transparent. The information we collect helps us tailor our services to meet your unique needs—whether that’s accessing the right supports, joining a specialized program, or tracking progress in a meaningful way. Your information is never used for any other reason unless you give clear permission or it's required by law.

How We Protect Your Information

Your privacy is incredibly important to us. At GenLift Counselling, we use secure methods to store and protect your information. Only trusted team members who need access to support your care can see this information. We also follow strong safety protocols to prevent unauthorized access or loss.

Our Privacy Promise

We are committed to your confidentiality. GenLift Counselling will never share your personal information or name unless we’re legally required to do so. We do not sell, trade, or distribute any client data—ever.

Telehealth Services

To make counselling more accessible and convenient, we offer telehealth services through secure video calls. These sessions provide the same care and connection as in-person appointments. We’re happy to adjust the format as needed to ensure you and your family feel comfortable and supported throughout your journey with us.